Privacy Policy

We understand that your privacy while using our Site is important, especially when conducting business or providing sensitive personal information. This Notice will govern our Privacy Policy for users of this Site, whether or not a transaction of any sort is conducting while visiting.

Card details: We do not store customer credit card details nor do we share customer details with any 3rd parties.

Your Personal Information:  The information we learn from customers helps us to personalise and continually improve our customer service while developing ways to enhance your shopping experience at shopec.co.uk. Following is some of the information we gather about our users.

Information You Provide Us: When you complete a Customer Profile Form online or communicate with us via e-mail, letter, fax or phone, we receive and store the information you've provided.  This information is necessary, including name, address, phone, fax, cell phone numbers, e-mail address, and business information (if applicable).  We use this information that you provide for such purposes as responding to your requests, communicating with you,  and customising future shopping for you.

Third Party Vendors: In addition to collecting your information, we have third-party vendors who will also obtain your information to provide the products and services you've requested (e.g., credit card companies -PayPal). In general, these companies are intermediaries acting solely to provide services related to your request. Most of these vendors have their privacy policy to protect your information and have access to personal information needed to perform their functions on behalf of Shopecigarette but may not use the same for other purposes.

Are Cookies Used On The shopec.co.uk Site?: We use cookies to obtain a variety of information that provides us details as to what product and information interest our visitors view the most. Cookies can also be used to protect your information.  If you wish to disable our cookie from obtaining this information, you can seek programs that will allow you to visit our site anonymously.

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser.  We can see what pages you click through, plus store items in your shopecigarette Shopping Cart between visits. The "Help" portion of the toolbar on most browsers will instruct you on how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether.

Information from Other Sources: We might receive information about you from other sources and add it to our account information. Examples may include, but not be limited to, updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily. Account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising, or other services. Search term and search result information from some searches conducted through the web search features offered by individual organisations. Search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer specific credit or financial services to some customers, and news from data providers.

Does shopec.co.uk Share the Information It Receives?: No. Under no circumstances will we ever give away or sell your personal information to anyone else for any reason whatsoever, without prior written approval from you. Any data we gain through our use of customer polls, surveys, cookies, session tracking, or anything else, is used internally and for the sole purpose of providing you better service. If you are on our mailing list and you ask us to remove you, we will immediately and will not attempt to sell on your information.  As we do with our own, we respect your privacy.

Information about our customers is an integral part of our business, and we are not in the business of selling it to other companies. We share customer information only as described in this statement and with subsidiaries of shopecigarette.co.uk with controls that are either subject to this Privacy Notice or follow the practice at least as protective as that described in this Notice.

How Secure Is Information About Me?: All of our employees and partners are familiar with our security policy and practices. Your personal information is only accessible to a limited number of qualified people who are given a password to gain access to the data. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers, is protected by encryption protocols, in place to protect information sent over the Internet.

While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable for any such occurrences. You will find that almost all Internet e-commerce providers make this same claim, mainly if they use privacy policy templates such as this one to make public their company or organisation privacy policies.

We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. Protect against unauthorised access to your password and your computer by signing off when you finish using a computer.

What Choices Do I Have?: As discussed above, you always have the choice not to provide information, even though it might be needed to purchase with Shopecigarette. You can add or update specific details on your account pages at any time. If you do not want to receive e-mails or other mail from us, directly contact the Shopecigarette offices or unsubscribe from your account and you will be removed from our mailing list.

Are Children Allowed to Use shopec.co.uk?: No! E-liquids and vaping products can be only sold to adult smokers of legal smoking age.

Shopec.co.uk does not intentionally collect or solicit personal information from or about children or anyone under the age of 18. If we discover we have received any information from an individual under the age of 18 and in violation of this Policy, we will delete that information immediately.

Because our business changes constantly, our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions unless you have instructed us not to, but you should check our Web Site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.